When looking at an Assisted Living or Memory Care Community the following is a list of important things to remember and take into consideration.
Were you greeted promptly by front desk team and offered assistance?
As you tour the community, observe staff and resident interactions. Is the staff patient, helpful and kind? Were you greeted and welcomed by residents and staff as you toured?
Did you observe residents socializing with each other and/or attending activities? Ask a resident about their community experiences.
Was there an Activity/Life Engagement calendar posted? If so, do any of the planned activities meet your or your family member’s needs?
Is the building clean and odor free?
Are the hallways, doorways and common areas conducive for safe walking?
Take the time to have a meal. Is the service friendly and attentive? Are the dining hours and food choices flexible? Did the staff meet your food handling expectations?
Take time to meet the Executive Director and other key team members.
What is evening availability of Care Team, and the system for obtaining assistance 24-hours a day?
Ask about staff training and credentials. Meet the licensed nurse at the Community.
Is the most recent state survey available for review?
